We are a small family-owned business. All food is handmade to order for your kitties. We are not mass factory-produced and have no third parties making our food. Due to the high attention to detail in our food preparation, our timeframe does take longer than your typical mass-produced next-day delivery pet food. Due to our high standards of handmade food production without cutting corners or compromising quality, our turnaround time is around 10 business days, excluding the weekends, but can take longer in some situations. Please be patient with us as we handmake every single order specifically for you! Thank you! Bobcat Team